Driver Retention Through EVs and Ergonomics

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By Bob Purcell
​During the last few years, last-mile delivery providers have seen a substantial uptick in business, as consumers have become more and more accustomed to purchasing goods online. This increased demand has put a spotlight on another issue — recruiting and retaining good drivers.

According to recent forecasts, the last-mile delivery market share is expected to increase by $143.75 billion from 2021 to 2026, with 39% of that staked out for North America alone. Delivery giants like Amazon, DHL, FedEx, and UPS are all actively searching for ways to not only increase their share of the market, but also provide the drivers to make that final stretch of the delivery, via vans and step vans.